Privacy Policy
Vantis Structures ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request a quote, or engage us for formwork, steelfixing, and concrete services. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect the following types of information:
- Contact information: name, company name, email address, and phone number, when you submit a quote request, call us, or contact us directly
- Project information: architectural and structural drawings, site addresses, project scope, trade requirements, and expected start dates that you send us to price or deliver a job
- Usage data: pages visited, time spent on the site, browser type, device information, and IP address, collected automatically through cookies and analytics tools
- Communications: any messages, enquiries, or correspondence you send to us
Project drawings and documents may contain personal information about third parties (such as property owners, architects, or engineers). We handle this information with the same care as any other personal information we hold.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and prepare quotes for your project
- Plan, program, and deliver our structural services
- Communicate with you about current or upcoming work
- Send you relevant updates or communications (only with your consent)
- Improve our website and service delivery
- Comply with our legal, safety, and regulatory obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Sharing Your Information
We may share your information where it is needed to deliver your project or run our business, including with:
- Suppliers, engineers, inspectors, and other contractors involved in your project
- Service providers who host our website, manage our email, or provide analytics
- Professional advisers such as accountants, lawyers, and insurers
- Government bodies or regulators, where required by law
Anyone we share information with is expected to handle it securely and only for the purpose it was provided.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use the site. You can disable cookies through your browser settings, although this may affect some functionality.
Data Storage and Security
Your information is stored securely, and we take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure. Some of our service providers may store data on servers located outside Australia. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
We keep personal information only for as long as we need it for the purposes described in this policy or as required by law, after which we take reasonable steps to destroy or de-identify it.
Your Rights
You have the right to access, correct, or request deletion of any personal information we hold about you. You can also opt out of marketing communications at any time. To exercise these rights, contact us at estimating@vantisstructures.com.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Third-Party Services
We may use third-party services (such as website hosting, analytics, or email platforms) that collect and process data in accordance with their own privacy policies. Our website may also contain links to other websites, which we are not responsible for.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Last updated: 30 September 2026
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Vantis Structures Email: estimating@vantisstructures.com Phone: 0432 227 542 Sydney, NSW